Monitoring &

Administration

Henson Group delivers server, VM and PaaS monitoring, reactive support, and IT administration, at a fraction of the cost of building an internal team. With 24/7 year-round support, our 650+ certified technicians address and troubleshoot any alerts in your cloud and/or on-premise environments. Best of all, Henson Group requires no annual contracts or commitments.

Henson Group’s Managed Services reduces TCO for on-premise and cloud environments while providing a predictable monthly cost. Henson Group's skilled experts act as an extension of your IT team, enabling CIOs to reallocate key IT skill sets to gain competitive advantage through improved processes and systems. We offer three programs, each of which can be purchased separately or bundled together for a discount.

Our comprehensive offering includes the items below


  1.    Server/VM Monitoring, Alerting and Troubleshooting
  2.    PaaS Availability Alerts and Troubleshooting
  3.    Escalation path to Microsoft Premier
  4.    Scheduled Installation for Microsoft Updates
  5.    AV Updates and Infection Remediation
  6.    Scheduled Server Reboots with Maintenance Mode  
  7.    Setup and Verification of Server and Database Backups
  8.    Quarterly Optimization and Security Assessments
  9.    Custom notification schedules and delivery based on severity for VMs
  10.  Online Access to View Tickets, Alerts, and Reports
  11.  General Advisory and Administration Tasks

Why Choose The Henson Group?

  • Over 15 years experience

  • Most employees are former Microsoft employees, giving us access to:

    • Microsoft executives and product groups

    • Code and knowledge not generally available to our competitors

  • Free Microsoft Premier Support on all projects

  • Implementations at a fraction of the cost our competition charges

  • ISO 9001 and 27000 certified

  • Satisfaction guaranteed or your money back on any project

  • Recognized by industry with numerous awards, including "Microsoft Partner of the Year" 5x

Start your migration today!

Level 35 Int. Tower One

100 Barangaroo Ave

Sydney NSW 2000

INTERNATIONAL

NYC

Chicago

Seattle

San Francisco

Los Angeles

San Diego

Dallas

Houston

Fargo

Miami

Atlanta

Boston 

Level 35 Int. Tower One, 100 Barangaroo Ave, Sydney NSW 2000

Sales Inquiries:  +61 2 8046 7404

© Henson Group Australia Pty Ltd